COVID-19 Info. for Businesses

Click to download PDF for printing.

Print this poster!

Click the image on the left to download a PDF.

Masks are mandatory in the City of Calgary

Let your customers know that you care about their health, and that they must protect you too.

Contact Artech Printing or The UPS Store 74 to help with your printing needs.

The Alberta Restrictions Exemption Program (REP) is no longer in effect

as of Wednesday, Feb 9, 2022

** Some associated restrictions still may apply **


Please follow this link to the

Alberta Health Services

website for details regarding your business.


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Still struggling with where to find Covid resources specific to your business?

Innovation Canada has put together a great link for all the

federal, provincial and territorial programs and services available to businesses in Canada.

Just answer a few questions

to receive a tailored list of programs and services you may qualify for!


 All the info you need is here!




Hello International Avenue Businesses!

These are extraordinary times, and many of us are facing numerous challenges as we work through the issues around the COVID-19 pandemic.

As your partners, Calgary’s BIAs/BRZs (Business Improvement Areas / Business Revitalization Zones – hereafter we’ll refer to them as BIAs) and The City of Calgary are striving to gain insight into how local businesses are impacted during this crisis, and what many of you might need to re-open. You are not alone, and as we work towards solutions and a path forward, we would like to understand more about your perspectives on business and the business community in Calgary.

The BIAs and The City of Calgary are partnering on a survey to help better understand the challenges local businesses are facing today. Please take a moment to complete this brief survey – your feedback and insight are valuable, especially during these times.

The survey will take no more than 5 to 10 minutes of your time.

Please be assured that your answers and comments will remain anonymous, all reporting is done in aggregate, and you and your business will not be identified.

The personal information from this survey is collected under the authority of the Freedom of Information and Protection of Privacy Act, Section 33(c) and is used to provide guidance to the BIAs and The City of Calgary when it comes to making decisions regarding the business community, BIA and City-led business initiatives.

For additional information about the role of the BIAs in this survey, please contact Meghan Mahoney at or 403-988-3634 and mention the “BIA Perceptions of COVID-19 and Business Survey.”  You can also connect with your BIA's Executive Director.

For additional information about The City’s role in this survey, please contact The City of Calgary at 3-1-1 and specifically mention the “BIA Perceptions of COVID-19 and Business Survey.”  For additional information, you can contact a City of Calgary Research Coordinator at 403-268-5287 and specifically mention the “BIA Perceptions of COVID-19 and Business Survey.” or send a letter to The City of Calgary, Corporate Research Team, Mail code #8305, P.O. Box 2100, Station M, Calgary, AB Canada T2P 2M5.

 Survey link:



If you have not done so already, please update your information on Google Maps to match your current situation. This is a very important way to keep your customers informed. And don't forget to keep your information up to date as soon as your situation changes, particularly as more reopening is allowed. 

Here is a resource with steps to follow: 







Our friends at Thrive are offering some great programs to help businesses through this tough time:

** 1-on-1 Business Support appointments with their business coaches to help you face some of the challenges you may be currently facing

** Be Local Recovery – a 40-minute Zoom meeting for small business owners to connect and share resources and gain support (every Tues and Thur mornings at 8:30am)

Find the link here.





CRIME PREVENTION! If you see suspicious activity happening in your community, let Calgary Police know by calling 403-266-1234.




March 15/20

Dear International Avenue BRZ Members:   

I want to let you know that your BRZ is here for you and your business and we’re working with The City of Calgary and our partners to champion the needs of Calgary businesses. The health and safety of Calgarians remains our top priority but we understand the challenges the business community is facing right now because of the COVID-19 crisis and we’re here to help advocate for you to get you the support you need.

On March 16, City Council approved a corporate strategy to enable better and quicker support for our businesses community and the local economy.  A Business Sector Support Committee has been established made up of members from the Mayor’s office, The City of Calgary, Calgary Chamber, Calgary Economic Development and representatives from businesses including Business Improvement Areas/BRZ's with a mandate to monitor, evaluate and manage sustainability and wellness of the business community. We are working with this committee to share our immediate concerns and needs on behalf of businesses with CEMA (Calgary Emergency Management Agency), and advocate to the provincial and federal government for further aid. More information on incoming support for businesses will be made available as updates happen.

In the meantime, I encourage you to continue to help us flatten the curve so we can resolve this local state of emergency and get businesses back on their feet sooner.  Continue to maintain at least 1-2 metres between yourself and anyone who is coughing or sneezing. Why? When someone coughs or sneezes they spray small liquid droplets from their nose or mouth which may contain virus. If you are too close, you can breathe in the droplets, including the COVID-19 virus if the person coughing is infected.

Utilize the resources available such as posters:

    Handwashing posters

  Guide to cleaning vehicles

o   Guide to cleaning desks and workstations

Check back often with the most reliable and accurate sources of information such as:

o    AHS

o   The City of Calgary (

Continue to share your messages on social media. Resources for marketing your local business are available on Buy Local.

Financial Support Service Links:

Business Development Bank of Canada

The one-week waiting period for EI benefits will be waived for employees who are in quarantine or who are ordered to self-isolate. Dedicated toll-free number for employees in quarantine who wish to get one-week waiting period waived: 1-833-381-2725 Note: we are waiting on details of how the waiver will work. We will update here as information becomes available.

More information on financial support for Albertans: 

Employer support:
To give employers increased access to cash in order to pay employees, address debts and continue operations, the government will defer the collection of corporate income tax balances and instalment payments, due after today, until Aug. 31, 2020. This gives Alberta businesses access to about $1.5 billion in funds to help them cope with the COVID-19 crisis.

Emergency isolation support:
A temporary program for working adult Albertans who must self-isolate because they meet the Government of Alberta’s published criteria for self-isolation, including persons who are the sole caregiver for a dependent who must self-isolate because they meet the public health criteria, and who will not have another source of pay or compensation while they are self-isolated.

Utility payment holiday:
Residential, farm and small commercial customers can defer bill payments for the next 90 days to ensure no one will be cut off from these services during this time of crisis. This will cover electricity and natural gas, regardless of the service provider.

Student loans repayment holiday:
The government will implement a six-month, interest-free moratorium on Alberta student loan payments for all individuals who are in the process of repaying these loans.

ATB Financial customers impacted by COVID-19:
Personal banking customers can apply for a deferral on their ATB loans, lines of credit and mortgages for up to six months.
Small business customers, in addition to payment deferrals on loans and lines of credit, will be provided access to additional working capital.
For other business and agriculture customers, ATB will work with customers on a one-on-one basis and further solutions are being considered at this time.
For more information on ATB’s relief program, please visit their website.

Alberta credit unions:
Credit union members will have access to a variety of programs and solutions designed to ease difficulties with loan payments and short-term cash flow.
Both individual and business members are encouraged to proactively contact their credit union directly to work out a plan for their personal situation.

More details are available at

Yesterday, Prime Minister Justin Trudeau announced Federal support. You can find details here

On March 27, the Government of Canada announced a boost in wage subsidy to 75% for Small and Medium Businesses.  More info here.

I will continue to work hard to provide updates and useful information as I obtain it, or as developments happen to support you. We’re all in this together and we’ll make it through this together.

Thank you, International Avenue  ( 

Questions or Concerns: Alison (403-608-7288)

Here is an excellent resource: Benefit_information_3_27